Error Analysis in Record time

With big data and an undogmatic approach to methods

In the field of quality management, we have observed an interesting development: on the one hand, quality management is expanding, but on the other hand, the number of recalls is growing. Based on our experience, it is foreseeable that quality will become more and more of a documentation ritual and no longer a contributing factor in corporate value. In many companies, quality management no longer conforms to the methodological and technical opportunities of our times; instead, it is partially outdated and is only applied in a one-dimensional fashion.

We have multiple years of experience and success in handling acute quality problems and risk prevention. We offer you immediately accessible operational readiness and expert knowledge about all analytical tools and escalation management as well as consultation on sustainable quality assurance. Our approach is both clear and unconventional. Our obligation is not to a particular school of thought: it is exclusively to our clients and their work.

In the consulting process, we decide which tools to select based on the situation and what is appropriate to the challenges. It is only this undogmatic freedom from methodology that lets us reduce the processing time by half in troubleshooting. In conjunction with our quality big-data tool, we generally respond up to ten times faster and can identify the causes of errors in record time.

Your Contact
Portrait des Staufen AG Mitarbeitenden Björn Falk

Dr. Björn Falk


Phone: +49 7024 8056 0


What we offer

Problem resolution

Reacting quickly and effectively to acute quality problems which can disrupt an efficient value chain and identifying the main source of the problem rather than combatting symptoms.

Problem prevention

Respond quickly and effectively to acute quality issues that lead to disruption of an efficient value chain and identify root cause instead of addressing symptoms.


Providing a quality system that creates sustainable support for your corporate strategy, creating and optimizing a culture of solving problems and measuring and managing quality.

Q-control & prevention

Managing risks – always having the big picture about potential product and process variations and proactively preventing problems by controlling and identifying negative trends.

What you get

Allocating resources more effectively by focusing on main problem areas

Identifying sources of problems quickly by deliberately deploying methods

Defining sustainable countermeasures based on the problems identified

Continuous quality improvement through problem-solving competence

Limiting the effects on costs and securing deadlines by responding rapidly

More about Quality Excellence


80 percent of companies still rely on the principle of “trial and error” – Quality management – well it certainly isn’t

Faulty airbag sensors, defective seatbelt locks, the risk of short circuits occurring in the engine compartment and ignition switches which burst into flames – during the past few weeks alone, car manufacturers have again had to recall millions of vehicles all over the world. In addition to the direct costs incurred, each product recall causes lasting damage to the image of the company. Even more astonishing is the fact that many companies, and not only those in the automotive industry, continue to work on the symptoms in a manner which lacks structure instead of using a systematic approach to the underlying causes. This is illustrated in the current market observations made by Staufen, the business consultancy firm.

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