A TRAINING CONCEPT FOCUSING ON “HELPING PEOPLE TO HELP THEMSELVES”
Staufen AG was the selected partner for developing a long-term, implementation-oriented qualification concept for DB Fernverkehr AG. Together, the “Lean ABC – Application, Training, Coaching” program was initiated.
The goal: Ensuring the quality of lean transformation and making it successful in the long term.
This was accomplished by creating a common understanding of Lean/OPEX as well as a standard valid for DB Fernverkehr. Based on a triad of qualification, implementation of what was learned and needs-oriented coaching, managers and improvement experts were trained and prepared to ensure effective implementation of OPEX in day-to-day business. Based on a triad of qualification, implementation of what was learned and needs-oriented coaching, managers and improvement experts were trained and prepared to ensure effective implementation of OPEX in day-to-day business. Ultimately experienced lean experts from DB Fernverkehr were enabled as part of the project to then later train and pass on Lean ABC on their own.
EFFECTIVE TRAINING WITH HIGH PRACTICAL FOCUS
To increase the practical relevance, the training courses were held on site at various maintenance plants. As a result, it was possible to work on real processes in practical and group exercises and directly solve “real” problems.
Directly putting theory into practice significantly increases teaching performance as well as the learning quality and result. Staufen relies, among other things, on simulations to “experience and grasp specific content and facts in a playful manner.”
TAILOR-MADE SOLUTION: SIMULATION OF ICE MAINTENANCE
For this, the project team developed custom training materials and a completely new simulation that depicts the customer-specific maintenance process in the production cycle.
The full-scale model with a removable roof, complete interior and selected vehicle components was used to demonstrate the processes involved in maintenance and simulate important maintenance steps.
“With its expertise and experience in the customized design and implementation of training programs for lean experts and managers, the Staufen Academy has completely convinced us.”
Matthias Gramer, COO, DB Group