What industry and service providers can learn from each other for the future of work – Overcoming industry boundaries

February 18, 2019 | News Germany

Although in times of digital transformation many companies leave no stone standing, one thing remains constant: a lack of thinking outside of the box. And while direct competitors helplessly deal with the same problem as others are experiencing in their own companies, a corresponding solution from other industries unfortunately remains a mystery. The Future Congress “Cross Business Xchange 2019” deliberately brings together top-class experts from a wide variety of industries.

“Companies need success and growth in the future as well. But attractive market dynamics and new competitors pose a challenge to this on a daily basis,” says Wilhelm Goschy, CEO of Staufen AG. “In order to succeed, familiar thought patterns need to be broken. Employees and executives need to look beyond their own horizons and learn from the experience of other companies regardless of industry, company size or hierarchy.”

Under the motto “Industry meets Service,” the “Cross Business Xchange 2019” allows companies from both industries to exchange their opinions and experiences. Top-notch speakers (from Allianz, BMW, Heidelberger Druck, Innogy, Otto and many more) discuss their insights into dynamic change processes and digital transformation. Lecture and workshop topics include the following:

1. Tradition does not contradict new ways of thinking

Germany is the land of traditional industry, such as mechanical engineering or automobile manufacturing. Businesses continue to achieve success with their products, but world markets are changing rapidly. For example, industry can learn from the insurance sector on how new forms of digital thinking can disrupt the rigid structures of a traditional industry.

2. Big data casts away the fog

Insufficient understanding of customers, a company’s own processes and employee efficiency – transparency is lacking in many companies. This, however, can be achieved with data, such as in the manufacturing industry, which generates valuable data and continuously makes better use of them. Service companies can also boost their efficiency with sensor and ERP data.

3. Customers turn a blind eye to strategy

Market success is increasingly difficult to plan. Customers rapidly change their wishes and ideas. This also applies to the industry, where the half-life of market strategies is declining. E-commerce companies are particularly experienced with this. They often have to quickly develop new product groups and stockpile existing ones – always in line with current trends.

4. Stay mobile and work together

Work processes must be agile, geared toward communication and collaboration. Classic Taylorism is dead – always executing tasks with the same steps no longer makes the cut. Finding success in dynamic markets can only be achieved with agility and collaboration. This not only applies to the service sector, but also to industry.

Learning from each other on an equal footing

“Becoming agile, developing Lean management structures and always focusing on the customer – the demands on executives are great,” says Staufen CEO Goschy. “Our Congress allows us to learn from each other on equal terms and to discover our own path to the future.”

Save the date:

Cross Business XChange Congress on April 9th and 10th in Cologne

Under the motto “Industry meets Service,” leaders ignite new ways of thinking at the first “Cross Business XChange” Congress. On April 9th and 10th in Cologne, well-known speakers (from Allianz, BMW, Otto, Heidelberger Druck, DocMorris and others) will be holding discussions with participants – irrespective of industry, company size and hierarchy – on how to learn from completely different corporate environments and how executives can successfully raise the bar for themselves and their companies.

More Information about the event:


More Information:



Kathrin Negele

Blumenstr. 5
D-73257 Köngen
Tel: +49 7024 8056 155
Fax: +49 7024 8056 111






Thöring & Stuhr – Partnership for communication consulting

Arne Stuhr

Mittelweg 142
D-20148 Hamburg
Tel: +49 40 207 6969 83
Mobil: +49 177 3055 194


About Staufen AG – www.staufen.ag

Inside every company there is an even better one. With this conviction, Staufen AG has been advising and qualifying companies and employees for 25 years. Markets are on the move – the competitive pressure is enormous. Staufen helps to quickly bring about the right changes, increase productivity, improve quality and increase innovative strength. With the appropriate strategies and methods, the international lean management consultancy ensures rapid and measurable success. In order to leverage the potential available in every company, Staufen consultants establish a lively and sustainable culture of change together with executives and employees. Staufen subsidiary Staufen Digital Neonex supports medium-sized industrial companies on their path to digital transformation. The Academy of Staufen AG also offers certified, practice-oriented training courses. Of the 13 international locations, more than 320 employees serve customers all over the world. In 2018, Staufen AG was recognized by “brand eins Wissen” as “Best Consultants” for the fifth year in a row. According to the renowned industry study “Hidden Champions 2018,” the consulting firm is Germany’s best lean management consultancy and was honored several times with the “Best of Consulting” award by the “Wirtschaftswoche” journal.

Stay up to date

Subscribe to our newsletter
Staufen Back To Top Button